Tata Teleservices targets SMEs with managed services
25/09/2016
CHENNAI: Tata Teleservices, the enterprise telecom subsidiary of the Tata group, has its eyes set on SMEs to propel its growth trajectory. Growing at 15% year-on-year beating the market average, the company is focussing on the digital transformation of traditional brick and mortar companies across industrial verticals and is looking at providing managed services. "In an enterprise market worth Rs 20,000 crore, SMEs constitute a Rs 12,000 crore market.
While the industry is witnessing a 10% growth, we are at 15% and are only scraping the surface. There is tremendous potential and we are one of the earliest cos to take cognizance of that," said Harjit Singh Chauhan, head - SME operations, Tata Teleservices.
The broadband and telecom service provider is betting big on the SME segment. "SMEs are uniquely positioned with less legacy and when change hits an industry, it is small companies that are nimble who are able to adapt. Cloud is one such change which is now an economical offering for SMEs," Chauhan said.
In a bid to widen its product anf service portfolio, the company is now looking to offer business application services or managed services. "We are mining into our existing client portfolio to understand their business thoroughly and offer customised solutions which will enhance productivity," said Chauhan. The company has identified 4-5 verticals including BFSI, logistics, e-commerce and retail and government services to drive this new offering.
In order to double its present client strength of 50,000 unique customers in the next 2-3 years, the company is investing heavily in its physical reach and its network strength. While the company is relying on digital to expand its reach, it also intends to increase the number of channel partners it works with. They are also on the lookout for talent in niche areas like Internet of Things (IOT), business application services.
There may be multiple garment exporters obtaining services at different stages of garment manufacturing from a number of other units who own these facilities but do not engage in export of garments," Rahul stated.
"The arrangement gives flexibility to exporters to not own all the infrastructure for conversion from input to final export products. In such cases the provisions of DoR (department of revenue) exemption are to be complied with," he said.
Share This Story |
|
Comment On This Story |
|
|
|
|